I do not have access to the document I need.

Please contact us using the ticket service.  If the document is part of your set of licensed documents, we will make sure you get a copy promptly.

If the document is not part of your set of licensed standards, you'll need to contact your company's administrator for our service.  

Your administrator can advise if it is preferable to add it to your Standards Online licensed set or to purchase it as a one-time single user transaction.